SAP AMS Governance: How Talent Pods Help Manage Incidents, Changes, Enhancements, and SLAs
SAP AMS Governance: How Talent Pods Help Manage Incidents, Changes, Enhancements, and SLAs An SAP incident can be resolved in forty minutes and still create a two-week governance problem. Consider a failed interface between S/4HANA and a warehouse application. Production support restores the message flowquickly. The incident closes within SLA. Then the harder work begins. […]